Delivery and returns

1. Goods are delivered to the following countries: Estonia, Latvia, Lithuania, Finland Goods delivery to Estonia-Omniva parcel machine&DPD Item Pickup.(1-5 working days) Product delivery toLatvia, Lithuania and Finland-DPD Pickup point(1-7 working days)

2. Orders are delivered to the location of the parcel machine chosen by the Customer when placing the order. Shipping costs are added to the cost of the goods, the corresponding price information is displayed next to the shipping method.The Customer receives a notification about sending the Order to his E-address. Delivery of goods to the parcel machine is carried out on the next working day after the receipt of money on the bank account of the Seller. When the goods arrive at the parcel machine, you will receive an SMS message and/or an e-mail with the door code, on the basis of which you will receive the parcel at the parcel terminal.

3. If the ordered goods cannot be delivered in one package, then BEBEKMOOD.COM has the right to deliver the goods in several shipments.

4. When placing an order, make sure that the contact information provided is correct in order to avoid delays and misunderstandings during the delivery of the order. (BEBEKMOOD OÜ) and the courier are not responsible for delays and misunderstandings during the delivery of goods if the delay or misunderstanding is due to the inaccuracy or incorrectness of the data you specified when placing the order.

5. We try very hard to meet the proposed delivery times, but sometimes delays may occur (for example, due to delays with the courier, logistics or bad weather). We will keep you updated to the best of our ability, and you will be able to follow the progress of your package.

  1. When you place an order, you should receive an email notification confirming your order. You can try to cancel (not change) your order within a short period of time – term depends on the shipping method you choose (this will be mentioned in your confirmation email).
  2. You cannot change your order, you will need to cancel and/or return the original product/original products and then reorder the correct one.
  3. In order to withdraw from the contract, the consumer must inform the seller, i.e. fill out a return application within 14 days of receiving the goods and return the goods to the seller within 14 days of submitting a return application. Upon receipt of the return application, the company shall immediately, but no later than 14 days later, return to the consumer all costs incurred (excluding shipping costs) received from the consumer on the basis of the contract. Before returning, you must fill out a return form and attach it to the returned product. You can print the return application here ->return and delivery -> refund request.
  4. Returned goods must be in proper original packaging, undamaged by the buyer, the presentation of the goods must be preserved (intact labels, undamaged protective films, etc.)
  5. Non-Returnable Items: Items in sealed packaging that are not eligible for return for health or hygiene reasons if the packaging is opened after delivery.< span class="s2">
  6. If the consumer has used the ordered product through communication in a manner other than what is necessary to ascertain the nature, characteristics and functioning of the product, the seller may demand compensation from the consumer in case of refusal, those. reduce the consumer’s refund.
  7. All items are checked in our warehouse upon return. Of course, upon receipt of the goods, you try it on as you would in a regular store. When trying on, we ask you to be careful with the labels so that they remain on the product and the product does not lose its original appearance.To find out the characteristics and functionality of the product, the buyer must handle the item and use it only as he is normally allowed to do in the store.
  8. Money is refunded to the same account from which the payment was made by the Client.
  9. The online store has the right to cancel the purchase and sale transaction and require the buyer to return the goods if the price was mistakenly indicated in the online store significantly lower than the market price of the goods.
  10. Online – The store is not required to refund the cost of a returned product if it exceeds the normal shipping cost for the product.
  11. The online store is responsible for the discrepancy or defect of the goods sold to the buyer

Estonia Select one parcel machine to return the goods. Shipping and return costs are borne by the customer

LatviaSelect one parcel machine to return the item. Shipping and return costs are borne by the customer

Lithuania Select one parcel machine to return the item. Shipping and return costs are borne by the customer

Finland Select one parcel machine to return the item. Shipping and return costs are borne by the customer

Please fill out the return form

Use this coupon on your first purchase .

The promotion ends on 09.10.2023.